Privacy Policy for moduleBD
App Name: moduleBD — AI Co-Pilot with Student Intelligent Dashboard
Developer / Company: MEHErix
Last Updated: November 29, 2025
1. Introduction
moduleBD (“we”, “our”, or “us”) is an AI-powered educational app designed for students of Class 6–12. This Privacy Policy explains how we collect, use, store, protect, and share personal information. By using moduleBD, you agree to the practices described in this Privacy Policy.
2. Children’s Privacy (Under 18)
- moduleBD is intended for students aged 11–18.
- Students under 18 must have parent/guardian permission to create an account.
- We do not knowingly collect data from children without parental consent.
- Parents may review, delete, or update their child’s information at any time.
If you believe a child used the app without permission, contact us at [email protected].
3. Information We Collect
3.1 Personal Information
- Student name or nickname
- Class level (e.g., Class 6–12)
- Parent email or phone (optional but recommended)
- Login credentials (email/phone or third-party login)
3.2 Educational Data
- Subjects, chapters, and progress
- Scores, quizzes, and performance analytics
- AI tutor chat interactions
- Learning history and recommendations
3.3 Device & Technical Data
- Device ID (for security)
- IP address
- App version, crash reports
- Log data (login time, failed attempts)
3.4 Uploaded Content
If the student uploads files (text, images, audio), they stay private unless explicitly shared. We do not collect precise GPS location, biometric data, advertising identifiers, or unnecessary sensitive data.
4. How We Use the Data
- Create and manage accounts.
- Personalize lessons and recommendations.
- Provide AI tutoring and doubt-solving.
- Track progress and performance.
- Maintain app security and prevent fraud.
- Improve educational features and user experience.
- Communicate with parents where appropriate.
We never sell personal information.
5. Legal Basis for Processing (GDPR)
- Parental consent (for children under 18).
- Legitimate educational purpose.
- Performance of educational services.
- Security and fraud prevention.
6. Data Sharing & Third Parties
We do not sell or rent data to advertisers or external companies. We may share data only with:
- Service providers (cloud hosting, authentication, privacy-safe analytics).
- Legal authorities if required by law, court order, or government request.
7. Data Storage & Security
- AES-256 encryption for stored data.
- TLS encryption for data in transit.
- Access control for restricted data.
- Regular security reviews and monitoring.
Data is stored in secure cloud servers compliant with relevant data protection standards.
8. Data Retention
- Account data: kept until deletion request.
- Learning data: retained for a limited period after inactivity (e.g., 18 months).
- Uploaded files: deleted when the account is removed or upon request.
- AI chat history: retained for a limited time for learning improvement and safety.
9. User Rights
Parents and students (where applicable) have the right to:
- Access their data.
- Update or correct information.
- Delete data or request account deletion.
- Download a copy of data (data portability).
- Withdraw consent.
To exercise these rights, contact [email protected].
10. Cookies & Tracking
moduleBD does not use advertising cookies. We use only essential and performance cookies necessary for login, session management, and improving the app. See the Cookie Policy section below for details.
11. Parental Controls
Parents can:
- Approve or deny account creation.
- Review student activity where enabled.
- Request full data deletion.
- Manage notification and safety settings.
12. AI Safety & Moderation
Our AI follows strict youth safety guidelines, filters unsafe content, and is designed not to engage in harmful topics. It keeps chat content private and does not store sensitive personal history beyond what is required for learning support and safety.
13. International Data Transfers
If data is processed or stored outside Bangladesh, we ensure appropriate safeguards and compliance with applicable laws.
14. Links to External Websites
Some lessons may link to external educational websites. We are not responsible for their privacy practices.
15. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted in the app and on the website. Continued use means you accept the updated policy.
16. Contact Us
For privacy or data protection questions, contact:
Email: [email protected]
Website: www.meherix.com/moduleBD
Refund Policy for moduleBD
Last Updated: November 29, 2025
1. General Refund Policy
moduleBD provides digital educational services and features. Because these are instantly accessible digital products, refunds are only issued under specific conditions described in this policy.
2. Refunds for Store Purchases
Purchases made via external app stores (such as Google Play or Apple App Store) are subject to their official refund rules. Users must request refunds directly through the store where the purchase was made.
3. Direct Subscription / Website Payments
If you purchased directly through our website or payment gateway, you may request a refund only if:
- You were charged incorrectly.
- You were charged after canceling your subscription.
- The service was not delivered due to a technical fault.
- Your premium features never activated after payment.
Refunds are not issued for change of mind, non-use of the app, or performance-related reasons.
4. Subscription Renewals
Subscription payments are non-refundable once renewed. You may disable auto-renewal at any time and continue using premium features until the end of the billing period.
5. Trial Period
If a free trial is provided, you will not be charged during the trial. You must cancel before the trial ends if you do not wish to continue. Charges made after failing to cancel are generally not eligible for refund.
6. Duplicate Charges
If you were charged twice for the same service, provide payment proof so we can verify and refund eligible duplicate charges.
7. Technical Issues
If a technical issue prevents access to purchased features and cannot be resolved in a reasonable time, we may issue a refund after investigation.
8. How to Request a Refund
Contact: [email protected]
Include your name, contact email, transaction ID, date of purchase, and reason for the request. We will
respond within a reasonable time.
9. Processing Time
Approved refunds are typically processed within a set number of business days, depending on the payment provider. Refunds are returned to the original payment method.
10. Abuse of Refund Policy
We reserve the right to deny refund requests in cases of repeated or abusive requests or violation of our Terms & Conditions.
Parent / Guardian Consent Form
For: moduleBD — AI Co-Pilot with Student Intelligent Dashboard
Last Updated: November 29, 2025
1. Purpose
This form explains how parents or legal guardians provide consent for minors to use moduleBD. Consent is required before a child under 18 can create an account or use AI features.
2. Child’s Information
Typical details collected may include:
- Child’s full name.
- Age and class/grade.
- School (optional).
3. Parent/Guardian Information
- Full name and relationship to the child.
- Phone number and email address.
- Address (optional).
4. Scope of Consent
By giving consent, the parent or guardian acknowledges that:
- The child may create and use a moduleBD account.
- The app may collect minimal educational data (name or nickname, class level, learning progress, quiz scores, AI tutor interactions, and device data for security).
- Data is used for educational and safety purposes only.
- No data is sold to advertisers.
- Parents can review or delete the child’s data and withdraw consent at any time.
5. Data We Do Not Collect
moduleBD does not knowingly collect precise location, biometric data, financial data, health records, or sensitive personal history from children.
6. Parent/Guardian Rights
Parents and guardians can:
- Access, correct, or delete their child’s data.
- Request account deletion.
- Withdraw consent at any time.
7. Contact
For questions or to exercise rights, contact:
Email: [email protected]
Disclaimer / Legal Notice
For: moduleBD — AI Co-Pilot with Student Intelligent Dashboard
Last Updated: November 29, 2025
1. Educational Purpose Only
moduleBD is an educational support tool and is not a replacement for school, official textbooks, or professional academic services.
2. No Guarantees of Academic Performance
We do not guarantee specific grades, exam results, or academic outcomes. Results depend on individual effort and circumstances.
3. AI-Generated Content
AI explanations and suggestions may sometimes be incorrect or incomplete. Users should cross-check key information with official learning materials or teachers.
4. No Professional Advice
The app does not provide medical, legal, psychological, or emergency advice.
5. Parental Supervision
Parents and guardians remain responsible for supervising minors using the app.
6. Third-Party Links
We may link to external educational resources. We do not control or guarantee third-party content or policies.
7. Technical Issues
We do not guarantee uninterrupted or error-free service and are not liable for technical issues outside our control.
8. Limitation of Liability
We are not liable for data loss, performance issues, device problems, or misuse of the app.
End-User License Agreement (EULA)
Last Updated: November 29, 2025
1. License Grant
We grant you a limited, non-exclusive, non-transferable, revocable license to use moduleBD for personal, non-commercial educational purposes.
2. Ownership
All intellectual property in the app, including code, design, content, and AI models, remains the property of MEHErix.
3. Restrictions
You may not reverse-engineer, redistribute, sell, or use the app for unauthorized commercial purposes.
4. Privacy
Your use of the app is subject to the Privacy Policy. By using the app, you acknowledge that you have read and accepted it.
5. Termination
We may terminate your access if you violate the EULA or misuse the app. Upon termination, you must stop using the app.
Safety Policy for Minors
Last Updated: November 29, 2025
1. Age Requirements
moduleBD is designed for students aged 11–18. Users under 18 require parental or guardian consent.
2. Safe and Age-Appropriate Content
The app does not permit violent, adult, hateful, or otherwise harmful content. AI interactions are moderated and filtered for child safety.
3. AI Safety Rules
The AI is designed to avoid dangerous topics and to guide students toward safe, educational use.
4. Reporting & Moderation
Users and parents can report unsafe or inappropriate content. We investigate reports and may restrict or remove accounts if needed.
Student Safe-Use Policy
Last Updated: November 29, 2025
1. Respectful and Responsible Use
Students must use moduleBD for learning only, be respectful to the AI, and follow instructions from parents and teachers.
2. No Sharing Personal Information
Students should not share addresses, phone numbers, social media accounts, or other sensitive personal information in the app.
3. Academic Integrity
The app supports learning and understanding. It must not be used to cheat on assignments or exams.
4. Reporting Problems
Students should report any unsafe content, suspicious activity, or technical issues to a parent, teacher, or directly to us.